Shipping policy

OUR SHIPPING POLICY

Shipping:

Orders shipped via UPS or USPS are charged the shipping cost based on the current carriers rates. Multiple item orders may ship from different locations. In this case, you will receive a separate email for each shipment. If an item is not in stock, we will ship your item once it becomes available.

Please note that we ship Monday-Friday, and do not count weekends or US holidays as business days.

 

Next Business Day Shipment:

Next-Business day shipment on orders received Monday through Friday. Orders received on weekends will ship next available business day.

• Order cutoff times: 1 PM central time. Orders received after this time will not ship until the next available day.

Custom Cables

• Custom cables are non-returnable and non-refundable, most custom orders ship within 3-10 business days, contact us for specific details Custom@BigCatCables.com

• The length tolerance is within minus ¼" or plus 2", for cables up to 3 feet.
• The length tolerance is within minus 2" or plus 6", for cables between 3 feet (plus) to 8 feet.
• The length tolerance is within minus 6" or plus 11", for cables over 8 feet.
• The cable passes the minimum standards for its type or category.
• The color is any shade or variation of the color ordered (no exact color matching).

 

 

International Shipment:

No International shipping at this time. 

PRODUCT AVAILABILITY:

We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes. Please contact us for additional information.

PRICING POLICY:

All prices are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items.